ShopClear, a service of JMCA Group

Refund policy

Our refund promise. Full refund before we start. If you stop after the scope report, you keep the report and we refund everything except US$500. After the fix, we stand behind the work: any in-scope issue we missed gets fixed free within 30 days, or you get a fair partial refund. To ask for a refund, email josh@getshopclear.com with your invoice number. We reply within 2 business days and pay refunds within 10 business days.

Invoice terms

Refunds. If you cancel before work starts, we refund 100% of the fee, less any bank or transfer charges. If you cancel after we deliver the scope report, we keep US$500 for the report and refund the rest. Once fix work begins, the fee is non-refundable. Fix warranty: for 30 days after we deliver the final report, we will correct, at no charge, any in-scope issue listed in the report that we did not fix. If we cannot correct it within that period, we will refund a fair share of the fix fee. ShopClear improves accessibility against WCAG 2.2 AA checks. It does not guarantee legal compliance or protection from claims.